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Issue:
When working in Maya, the software crashes frequently without warning. This includes when doing simple operations such as moving/scaling/rotating objects, creating polygons, etc.Causes:
Crashing can be caused by a variety of factors that may or may not be specific to the machine it is running on.Solution:
If the crashing is happening on all scenes (including brand new scenes), follow these troubleshooting suggestions (these efforts are in sequential order. If one does not work, please try the proceeding steps):- Reset Maya to Default: Reset Maya to Default
- These preferences can be corrupted after extended use or after a crash, and continue to cause problems unless reset, which clears out the corrupted nodes.
- Confirm that the Graphics Card is on the List of Certified Hardware for Maya, and that it meets the System Requirements (these will vary depending on the version of Maya being used).
- Check that the Graphics Card Drivers are up-to-date (Windows and Linux).
- Switch the internal Rendering UI Setting. Navigate to Windows > Settings/Preferences > Preferences > Display > Scroll down, Rendering Engine
- The most compatible setting will vary depending on the operating system. Select a new engine from the drop-down menu, click save then restart Maya to apply the change.
- Confirm that the Maya software is up to date. Navigate to Help > About with Maya to confirm the exact version installed, then follow this guide to check for updates: Where to find Updates and Add-ons for Maya
See Also:
Autodesk Report a Bug toolGeneral Troubleshooting Steps for Maya
Perform a Clean Uninstall
Microsoft Fix it Tool
Maya is crashing when Using Viewport 2.0 on Windows
Windows crash starting newly installed Autodesk product
Maya crashes often on Random tasks and has UI issues
Maya LT Crashes on Startup